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Library Account FAQs
Most common questions asked
How do I log on to my account?
- Click on My Account at the top of any page on the Library's Web site, piercecountylibrary.org.
- Enter your Username or Barcode.
How do I enter my barcode?
- Type in the entire 14-digit number as shown on the back of your library card. Do not include spaces.
What is my username?
- You may create your own username to use in place of your 14-digit barcode number.
How do I create my own username?
- Click on Create Username under the first box.
- Follow the instructions, including entering the barcode number from the back of your library card and your Password/PIN.
- Submit and begin using your new username!
What is my Password/PIN?
- When your account is created, your PIN number is the last four digits of the phone number on that account.
- You may change or customize your PIN by logging on to your account and clicking on Change Logon.
First, check your eligibility: Pierce County Library System cards are free to residents within the Library’s service area and some reciprocating libraries.
- Apply at any Pierce County Library: Please bring valid photo ID and official indication of your address with you. If you are eligible, a permanent card will be assigned to you at that time.
- Apply online: You will be assigned a temporary account number, which you may use to place holds on books and other materials or use e-sources. You will receive a permanent card, necessary in order to check out materials, when you go to your library.
What should I do if I lose my library card?
- Contact your library. You may replace your card for a small fee. Read more >>
How do I renew my books or other items I’ve checked out?
- At a library - At an Express Check workstation, you may simply check out the item again with the same card. A staff member can also renew the item for you.
- By phone - Call from home, your mobile phone or any phone 24/7 to use automated phone line renewal. Renew by phone: 253-535-9300.
- Via Internet (24/7) - In Library Catalog, log into My Account, pull up Items Out, select the items you wish to renew, click Renew Selected Items button at bottom of screen. (Please remember to review the confirmed new due dates.)
- Special case for downloadable audiobooks: If the three-week license to an audio file you have previously downloaded has expired, you may return to the appropriate download page to download another copy of the three-week license, thus 'renewing' your audio book.
Note: If an item is already overdue when you attempt to renew the item, any late fines accrued at that point in time will still apply.
Do you have other questions about renewing and checking out books and other materials? Read more >>
What fines or fees does the library charge?
Late fines on most materials are 15¢; reference materials have fines of $1 per day.
Late fines will begin accruing against your account beginning the day after the item is due. Items returned to the book drop in the evening after closing hours will be treated as having been returned that day.
Returning an already late item will stop additional fines, but will not remove any daily fines already accumulated.
Lost item replacement fees will be charged to your account for any items lost.
Any account with more than $10 accumulated in fines or fees will be blocked from checking out materials until sufficient payments are made to bring that total below $10.
How do I make changes to my account?
- To change your account address, phone number or e-mail address, log in to your account and click on Change Account Information.
- To change method of notification (choices are e-mail or telephone), please see e-mail notification tips, or contact your local library.