Telephone Notices
Telephone Notices
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Sign up to have the Library send you notices via your phone that will tell you:
- Your books and other items you’ve reserved or put on hold are available.
- If you have an item overdue.
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Advantage to telephone notification
- Confidentiality is preserved because the phone message does not include titles of items.
Note: Telephone notification does not include advance notice of items that are due soon. If you receive a phone message that items are overdue they are accruing fines. If you would like advance notice, choose e-mail notices or text notices.
To sign up
Contact the Library:
One or more library card holders may use the same telephone number for account notices.
How telephone notices work
- The library's computerized telephone system, "HAL" (Helpful Automated Librarian), makes calls automatically, using a pre-recorded message. As a quick identifier, each message begins with a distinctive voice saying "This is Hal, your helpful automated librarian."
- HAL can leave a voice message. If HAL cannot connect (for example, busy line without messaging capability) it will make a maximum of two more attempts at a later time.