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Coronavirus (COVID-19)
Pick up books, movies and more at Library Curbside!
The library buildings are closed to help reduce the spread of COVID-19 and we are here to serve you with library services at the curb.
Download the Library’s Mobile App – curbside pickup will be launched through the app where you can add your card, place holds, renew materials and connect to research. You can also get Library Curbside through the website or by calling a library.
Track your Summer Reading and sign up online at http://summerreading.pcls.us.
Check out e-books, audiobooks and magazines online. The Library added more choices to reduce the holds queue.
Learn and enjoy online e-sources. Many robust resources from Lynda.com and Universal Class to full newspapers from around the globe. Ancestry Library, which is typically just for in-library use is available from home during this public health crisis.
Download the current calendar of virtual events or visit our calendar page.
Have a question? Email webref@piercecountylibrary.org or call 253-548-3300 and leave your name, phone number and question and a staff person will call you back.
Want a book recommendation? Complete this form and staff will send you great reading ideas!
The Pierce County Library System continues to serve you while its buildings are closed to help slow the spread of the novel coronavirus pandemic 2019 (COVID-19) and in compliance with Phase 2 Safe Start Washington Phased Reopening plan.
The Library is changing how it delivers service in libraries:
All due dates for materials are extended to Aug. 24, 2020.
Fines for overdue material will not be assessed for the remainder of 2020.
Book drops are now open at all locations,.
Register for a new library card electronically.
Digital Media (e-books, audiobooks, magazines) remains available.
Online resources including research databases and online homework help remain available.
Book a Librarian service continues to be available by phone.
Electronic services like Web Reference and My Next Reads services remain available seven days a week.
Wi-Fi is on at all library buildings and accessible from outside the building and in the parking lot. Please observe social distancing while using Wi-Fi.
Frequently Asked Questions
Q: When are my books, movies and other materials due?
A: Aug. 24, 2020. Pierce County Library has extended the due date for all books and materials to Aug. 24, 2020. Book drops are open at all locations.
Q: How do I return my books and materials while the Library is closed?
A: Book drops are open at all locations.
Q: When will the Library reopen?
A: Library buildings may reopen in Phase 3 of the Safe Start Washington Phased Reopening plan and when staff and library buildings are prepared to safely open. For now, please enjoy and learn from the Library’s online services with e-books, audiobooks and magazines and rich digital resources
Q: What do I do if I can't remember my PIN?
A: The default PIN is the last four digits of your telephone number. If you can't remember the phone number you used when setting up your account, click here to have your PIN sent to the email address on file at the Library.
Q: What do I do if I lost my library card and don’t have my library number?
A: Please contact the library at 253-548-3300 and leave a message with your name, phone number, and a statement that you lost your library card and don’t have your library number. A staff member will return your call and help you.
Q: Can I pick up items I have reserved or placed on hold at a library?
A: Curbside pickup of summer reads, print jobs, activity guides and more is now available at 18 locations. Current locations for Library Curbside include Bonney Lake, Buckley, DuPont, Eatonville, Fife, Gig Harbor, Graham, Key Center, Lakewood, Milton/Edgewood, Orting, Parkland/Spanaway, South Hill, Summit, Sumner, Steilacoom, Tillicum and University Place (walk up only).
Social distancing and masks are required for customers who receive contactless curbside service. Staff appreciates everyone’s care for one another.
Download the Library’s Mobile App – curbside pickup will be launched through the app where you can add your card, place holds, renew materials and connect to research. You can also get Library Curbside through the website or by calling a library.
Q: When will I be notified of books and items that are on hold on my card/account?
A: Customers with holds at one of the Library Curbside locations will me notified when the items are available and directed to make an appointment for curbside pickup. When the remaining library locations launch Library Curbside, staff will process items that have been requested through the hold requests. If you have hold requests that haven’t come in yet and you're not in a rush to receive them, the Library recommends inactivating or suspending the requests to a future date. Please watch the Library’s website for updates.
You may suspend an item on hold by logging into your library account. Suspending a hold means you are letting the Library System know you don’t want to receive the item before the date you select (it may arrive sometime after that date, but not before). To suspend an item:
- Go to your requests list.
- Check the box next to the item.
- Click the green button at the bottom of the list that says “Suspend/Reactivate Selected.”
If you need help suspending your holds, please contact the Library at 253-548-3300 and leave a message with your name, phone number, and a statement that you would like help to suspend a hold. A staff member will return your call and help you.
Q: How can I meet with my book club while social distancing during the COVID-19 pandemic?
A: Try a group video chat on Facebook or Google Hangouts. For Facebook, all of the members of your book club will need a Facebook account and the messenger app on their phone, tablet or on computer. For Facebook video chat follow the instructions at https://www.facebook.com/help/240197935990595. For Google Hangouts follow the instructions at https://support.google.com/hangouts/answer/3111943?co=GENIE.Platform%3DDesktop&hl=en
It's important to remember COVID-19 isn't connected to race, ethnicity or nationality. Stigma will not help fight the illness. Sharing accurate information from trusted sources is critical to reduce misinformation. Find reliable and current information about the outbreak from local, state and national agencies below.
- Washington State Coronavirus Response
- Tacoma-Pierce County Health Department
- Washington State Department of Health
- Centers for Disease Control Prevention
- World Health Organization
News and Reference Articles
Coronavirus Call Centers
For general questions about COVID-19 or Washington state's response:
- Contact the Washington State Novel Coronavirus Call Center
