Community Resources
- Affordable Care Act
- Limited Free Resources
- Citizenship
- Coronavirus (COVID-19)
- Reentry Resources
- Tax Information
- Voter Point of Assistance
Coronavirus (COVID-19)
We miss being able to serve you at our libraries and can’t wait to see you again!
Our book drops are open, and curbside pickup of summer reads, print jobs, activity guides and more is now available at eight locations.
Download the Library’s Mobile App – curbside pickup will be launched through the app where you can add your card, place holds, renew materials and connect to research. You can also get Library Curbside through the website or by calling a library.
Track your Summer Reading and sign up online at http://summerreading.pcls.us.
Take an online survey to help us prepare in-building and other services for you. Please take the survey by July 25, 2020. Thank you for your ideas.
Check out e-books, audiobooks and magazines online. The Library added more choices to reduce the holds queue.
Learn and enjoy online e-sources. Many robust resources from Lynda.com and Universal Class to full newspapers from around the globe. Ancestry Library, which is typically just for in-library use is available from home during this public health crisis.
Download the current calendar of virtual events or visit our calendar page.
Have a question? Email webref@piercecountylibrary.org or call 253-548-3300 and leave your name, phone number and question and a staff person will call you back.
Want a book recommendation? Complete this form and staff will send you great reading ideas!
The Pierce County Library System continues to serve you while its buildings are closed to help slow the spread of the novel coronavirus pandemic 2019 (COVID-19) and in compliance with Phase 2 Safe Start Washington Phased Reopening plan.
The Library is changing how it delivers service in libraries:
All due dates for materials are extended to Aug. 1, 2020.
Fines for overdue material will not be assessed for the remainder of 2020.
Book drops are now open at all locations,.
Register for a new library card electronically.
Digital Media (ebooks, audiobooks, magazines) remains available.
Online resources including research databases and online homework help remain available.
Book a Librarian service continues to be available by phone.
Electronic services like Web Reference and My Next Reads services remain available seven days a week.
Wi-Fi is on at all library buildings and accessible from outside the building and in the parking lot. Please observe social distancing while using Wi-Fi.
Important Resources
Financial Information and Various Assistance
For social service needs including housing, physical and mental health, food and more please call 211 for assistance.
Updated information about new and ongoing social services
Greater Tacoma Community Foundation is updating its community page with a variety information for audiences including children, immigrants and refugees.
Tacoma Pierce County Health Department
Local and reliable information about the Coronavirus/COVID-19.
Free e-visits for anyone who has COVID-19 symptoms
Multicare is offering this through their MultiCare Virtual Care
Mental Health
Pierce County 24-Hour Crisis Line: 1-800-576-7764 (TTY 886-353-7180)
National Disaster/Distress Helpline: 1-800-985-5990; press “2” for Spanish
Teenlink Line - Crisis Services for Teens 6pm-10pm (866) 833-6546
RapidResponseSouthSound.com Tacoma-Pierce County Chamber of Commerce resource with expert guidance for South Sound employers to help businesses comply with frequently changing rules and regulations.
Financial Information and Assistance
For workers and businesses affected by COVID-19 (coronavirus)
Resources from the Employment Security Department, Washington State for workers and business owners affected by COVID-19 on topics such as unemployment, temporary layoffs, and more.
Financial Resources for Washington Residents Impacted by COVID-19
Resources from the Department of Financial Institutions for Washington Residents affected by COVID-19. Topics include credit cards, rent/mortgage, and student loans.
Free internet service for 60 days for eligible families
Comcast is offering 60 days of free home internet to families participating in programs such as school lunch program, Medicaid, SNAP, or SSI who also meet Comcast eligibility criteria.
Disaster loans for Businesses, non-profits, homeowners and renters.
Washington State is officially experiencing a disaster-related to COVID-19. Disaster Loan Assistance Portal. Apply for a Disaster Loan.
Health care coverage information.
Special Enrollment Period – Washington Healthplanfinder
All uninsured Washington residents can apply for coverage through Washington Healthplanfinder until April 8.
Customers of local utility companies may be eligible for credits toward their utility bills, extended payment plans, waived late fees, or payment assistance programs. Call your utility company to learn more.
Puget Sound Energy Response Plan
Connect to information, payment options and financial assistance program.
Tacoma Public Utilities Response Plan
Connect to information, payment options and financial assistance program
Food Assistance
Emergency Food Network is providing up-to-date information about open food pantries, food banks in Pierce County. Call ahead to food banks to check for any updates to hours.
While schools are closed, find free meals for kids at a school or bus stop near you using this interactive map of student meal sites across Pierce County. Most meals are for ages 0-18 and kids must be present.
Senior Farmers Market Program - 2020
The Senior Farmers Market Nutrition Program provides low-income seniors with vouchers to purchase produce from participating farmers markets and roadside stands. Registration begins May 11 and will continue through June 19, or until all vouchers are claimed. One set of vouchers ($40) is allowed per household, not per person. 253-798-4600 or 1-800-562-0332 9:00 am-4:00 pm Monday-Friday
Resources for Children and Parents
Looking for Childcare? Child Cares are open and there are spaces available! Call 1-800-446-1114 or visit the Child Care Resources site for more information.
For Learning
Scholastic is offering free lessons daily to keep kids learning
Free day-by-day projects to keep kids reading, thinking and growing. Opportunities for Pre-K through pre-teen.
Science, technology, engineering and math activities from NASA for grades K–12.
Learn all about geography and fascinating animals.
Free online, educational interactive content for grades pre-K through 8.
Daily activities and tips to help kids play and learn at home.
Watch, listen and play games to learn about animals.
Interactive games that practice reading strategies.
Practice phonics skills with read-a-long stories.
Practice math and reading skills while playing fun, interactive games.
Read, play games and hang out with Dr. Seuss and his friends.
Read, play games and conduct cool science experiments.
The Tacoma and Pierce County arts and culture community are bringing virtual content and experiences for free, right to your screen.
Museum Educators of Puget Sound
The Museum Educators of Puget Sound has an up-to-date list of local musemus who have provided great virtual content for students.
Pierce College is offering basic skills classes including Transitional Education and English as a Second Language (ESL) courses online.
For Stories & Enjoyment
Story Line (stories read by actors)
Presented for free by the Screen Actors Guild Foundation, each video presents a different children’s story read by actors. Includes pictures and text of each book.
JBrary online storytime resources
List of story time resources online, including streaming story times, finger-plays, podcasts and more.
Well-known children's stories translated into Spanish and spoken by a native Spanish speaker. Great for kids. Read along in Spanish or English.
Live readings and interactive sessions from authors and illustrators.
Provides links to authors and illustrators hosting readings and interactive sessions.
Lunch Doodles with Mo Williams
Kennedy Center Education artist-in-residence Mo Williams invites you to draw, doodle and explore new ways of writing. Mo Williams is the author of popular children’s books featuring Pigeon, Piggie and Elephant.
Access a guide to family fun at home, on the road or at the lodge.
Every week, stars including Daniel Radcliffe, Eddie Redmayne, David Beckam and Stephen Fry will read all 17 chapters of Harry Potter and the Philosopher’s Stone/Sorcerer’s Stone.
Root Sports Airing classic Mariners games
The Mariners and 710 ESPN Seattle are bringing you M’s games every night in May.
10 Day - We are one - Global Film Festival from YouTube May 29-Jun7
With the coronavirus shuttering this year's regularly scheduled film festivals, YouTube will stream programming from filmmakers all over the world. "We Are One: A Global Film Festival," will feature content curated from more than 20 annual film festivals including Cannes, New York, Toronto and Venice.
Ignite your curiosity at home with streaming live science shows, hands-on STEM activities, tutorials, interviews, and more. These educational activities and resources are for all ages of learners and are meant to inspire and excite all people about science.
Close out your day with a virtual fireworks spectacular. Enjoy the best seat in the house, right from your house, for one of our most exciting Walt Disney World Resort shows...Happily Ever After. Watch as the castle becomes a magical canvas and the skies are filled with pixie dust.
Other Resources:
Recommendations for families with pre-schoolers from NYTimes Parenting
Recommendations for families with tweens and teens from NYTimes
Ways to stay busy - Teens and Adults
Listen to the Seattle Symphony
Seattle Symphony shares performances that bring strength, comfort and joy for free.
A list of National and International art museums offering free virtual tours.
Coursera partners with universities and organizations around the world, providing free classes online in a wide range of topics and perspectives.
Discover world history, culture and ideas with today’s leading experts.
Free exercise classes from the YMCA
Watch and participate in free courses from the YMCA.
Watch full-length plays and musicals for free.
Frequently Asked Questions
Q: When are my books, movies and other materials due?
A: Aug. 1, 2020. Pierce County Library has extended the due date for all books and materials to Aug. 1, 2020. Book drops are open at all locations.
Q: How do I return my books and materials while the Library is closed?
A: Book drops are open at all locations.
Q: When will the Library reopen?
A: Library buildings may reopen in Phase 3 of the Safe Start Washington Phased Reopening plan and when staff and library buildings are prepared to safely open. For now, please enjoy and learn from the Library’s online services with e-books, audiobooks and magazines and rich digital resources
Q: What do I do if I can't remember my PIN?
A: The default PIN is the last four digits of your telephone number. If you can't remember the phone number you used when setting up your account, click here to have your PIN sent to the email address on file at the Library.
Q: What do I do if I lost my library card and don’t have my library number?
A: Please contact the library at 253-548-3300 and leave a message with your name, phone number, and a statement that you lost your library card and don’t have your library number. A staff member will return your call and help you.
Q: Can I pick up items I have reserved or placed on hold at a library?
A: Curbside pickup of summer reads, print jobs, activity guides and more is now available at eight locations. Current locations for Library Curbside include Fife, Gig Harbor, Lakewood, Parkland/Spanaway, South Hill, Summit, Sumner and University Place. We plan to offer Library Curbside at additional Pierce County Library locations this summer.
Social distancing and masks are required for customers who receive contactless curbside service. Staff appreciates everyone’s care for one another.
Download the Library’s Mobile App – curbside pickup will be launched through the app where you can add your card, place holds, renew materials and connect to research. You can also get Library Curbside through the website or by calling a library.
Q: When will I be notified of books and items that are on hold on my card/account?
A: Customers with holds at one of the eight Library Curbside locations will me notified when the items are available and directed to make an appointment for curbside pickup. When the remaining library locations launch Library Curbside, staff will process items that have been requested through the hold requests. If you have hold requests that haven’t come in yet and you're not in a rush to receive them, the Library recommends inactivating or suspending the requests to a future date. Please watch the Library’s website for updates.
You may suspend an item on hold by logging into your library account. Suspending a hold means you are letting the Library System know you don’t want to receive the item before the date you select (it may arrive sometime after that date, but not before). To suspend an item:
- Go to your requests list.
- Check the box next to the item.
- Click the green button at the bottom of the list that says “Suspend/Reactivate Selected.”
If you need help suspending your holds, please contact the Library at 253-548-3300 and leave a message with your name, phone number, and a statement that you would like help to suspend a hold. A staff member will return your call and help you.
Q: How can I meet with my book club while social distancing during the COVID-19 pandemic?
A: Try a group video chat on Facebook or Google Hangouts. For Facebook, all of the members of your book club will need a Facebook account and the messenger app on their phone, tablet or on computer. For Facebook video chat follow the instructions at https://www.facebook.com/help/240197935990595. For Google Hangouts follow the instructions at https://support.google.com/hangouts/answer/3111943?co=GENIE.Platform%3DDesktop&hl=en
It's important to remember COVID-19 isn't connected to race, ethnicity or nationality. Stigma will not help fight the illness. Sharing accurate information from trusted sources is critical to reduce misinformation. Find reliable and current information about the outbreak from local, state and national agencies below.
- Washington State Coronavirus Response
- Tacoma-Pierce County Health Department
- Washington State Department of Health
- Centers for Disease Control Prevention
- World Health Organization
News and Reference Articles
Coronavirus Call Centers
For general questions about COVID-19 or Washington state's response:
- Contact the Washington State Novel Coronavirus Call Center
